Frequently Asked Questions
Before You Book
What is the cruise itinerary?
What is the program schedule?
Get ready for a cruise experience unlike anything you have experienced! This is more than your typical cruise! We're preparing BYU activities, tributes, presentations, and experiences that will happen concurrently throughout the ship every day!
More details are coming soon!
You can plan on our days at sea and every evening to be filled with many options from our amazing lineup of featured celebrities, speakers and performers. Official activities, events, and itinerary including the port sequence will be announced closer to sailing! For more information visit:
How much does the cruise cost and what does it include?
The total cost of the cruise depends on the cabin you select. Per person pricing (based on double occupancy) can be found here:
What is the cost for 3rd and 4th guests?
What is the cancellation policy?
ALL DEPOSITS AND PAYMENTS ARE NON-REFUNDABLE. The following are possible options for ways you may generate a partial or full refund.
Is there a payment plan?
We offer several payment options. You may choose to pay in full or select a plan at the time of booking with only a $250 deposit, per person.
Payments are automatic and evenly divided based on the plan you select. You can relax knowing that your future payments will be made automatically. It's that easy!
Is a passport required?
The passport must be valid for 6 months after the day your cruise ends. The name on your passport should match the name on your reservation.
U.S Citizens
Technically, U.S. citizens can present a state-certified birth certificate and government-issued photo ID to sail on most cruises departing from the U.S. But a passport is the more efficient, secure option. Learn more about why passports are best.
Should you decide to present your birth certificate on boarding day, please keep these guidelines in mind:
- Most, but not all, sailings from the U.S. will accept a birth certificate.
- It must be a state-certified birth certificate issued by the government. No “baby feet” certificates, no hospital birth certificates and no baptismal papers.
- You must present the original copy, no photo copies.
- You must also show a valid government issued photo ID, like a driver’s license.
- Guests 15 and under do not need to show to show an ID, just the birth certificate.
- The name across all docs, and the reservation, must match. What if the name on my documents doesn’t match?
Guests who do not bring required documents may be denied boarding.
At what age can my baby come on the cruise? Is the cost different for children?
Can I use Royal Caribbean credit or Crown and Anchor® rewards?
The BYU Cruise is a full-ship charter so it will vary from the standard Royal Caribbean sailings. Some offerings, future cruise credit or Crown and Anchor® rewards do not apply.
The cabin amenities listed on Royal Caribbean’s website may differ from those provided onboard.
Crown and Anchor® Member
Guests may still earn credit for days sailed, but rewards and perks may not be available. Your Crown and Anchor® number will be applied to your Royal Caribbean account closer to the sailing, and the days accrued will be applied post sailing. The BYU Cruise does not need to record your Crown and Anchor® number.
Book and Manage Your Reservation
How do I make my reservation or book multiple cabins?
Reservations can be made online by following these steps.
- To start click: HERE
- Begin the reservation process by selecting the number of guests for your first cabin stateroom reservation.
- Select your stateroom.
- Enter guest information.
- Pay for the stateroom.
- For additional staterooms, click "Book Another Cabin" after completing the reservation. Repeat this process for each stateroom you want to book.
When will I receive my cruise information?
-
Access details about the BYU Cruise
-
Secure your WiFi Internet package
-
Purchase your Drink Package (non-alcoholic) and Specialty Dining
-
Reserve exciting excursions for our various ports of call! (Do this ASAP, as all excursions will sell out rapidly.)
Pre-Cruise Details
When should I arrive at the cruise port? When will the cruise return?
Please note: Due to government regulations requiring cruise lines to submit final departure manifests at least 60 minutes prior to sailing, guests are requested to complete Check-in no later than 3 days prior to their cruise. If you do not complete Check-in 3 days prior, you will be required to complete this process at the pier at least two hours prior to the published sailing time. All guests must be checked-in and onboard the ship no later than 90 minutes prior to the published sailing time or you will not be permitted to sail.
RETURNING AT THE END OF THE CRUISE
The cruise ship will have us back to the Port of Los Angeles by 8 am on the morning of April 18, 2025. However, due to the process of disembarkation for passengers and luggage, we strongly encourage all passengers on the BYU Cruise to NOT book return flights earlier than 12 noon. A little later than noon is suggested. Please account for your own travel time from the port to the airport.
Where is the Port of Los Angeles?
The Port of Los Angeles is located at:
San Pedro World Cruise Terminal
100 Swinford Street
San Pedro, CA 90731
Royal Caribbean Directions to the Los Angeles, California Cruise Terminal:
From Los Angeles International Airport
- Take the 110 Freeway South towards San Pedro.
- Exit at Harbor Boulevard (same exit as the Vincent Thomas Bridge).
- Stay to the right - Harbor Boulevard (Do not go over the bridge.)
- At the light, cross over the main road, turning right into the "World Cruise Terminal."
- Follow the directions to parking and passenger drop-off.
Parking
Parking is available for $18 a day. No reservations are required. A shuttle is offered to the cruise ship terminals.
Are there shuttle options from the airport to the cruise port?
You can take a taxi or a ride share service like Uber or Lyft. Transfer services like these to and from the airport and the port are available for a fee.
When is the best time to book a shore excursion?
The best time to book a shore excursion is pre-cruise. This ensures the greatest selection and availability for all shore excursions.
When is the best time to buy Internet, drink or specialty dining packages?
The best time to buy Internet, drink packages, specialty dining packages is pre-cruise. Taking care of this before you sail lets you get the best savings and have peace of mind before you cruise.
Can I bring my own soda, water, alcohol or other beverages?
Once Onboard
Will I receive a schedule of events?
What time do I eat dinner?
Guests can dine at any time they wish; however, most guests choose to dine opposite of their evening show time. Reservations are not needed to dine in the Main Dining Room but are highly suggested for Specialty Restaurants.
More details:
Due to the growing number of large family groups wanting to dine together, Royal Caribbean has eliminated the requirements to select an "early" or "late" dining time.
All guests will have "My Time Dining," which allows you access to the Main Dining Room anytime during the dinner hours from 5:30 pm to 9:00 pm. You do not need to commit to any specific dining time.
This dining update does NOT change your assigned time for your evening show. If you have been assigned the Early Show, you are still in the Early Show. If you are assigned to the Late Show, you are still in the Late Show.
What about special dietary requirements?
Royal Caribbean is very good at accommodating guest food needs. They are recognized for taking care of a wide variety of needs and have special ways of preparing meals.